CANROCK

Rochelle is a boiler-maker, fitter who operates an automated welding line at Galintel, a steel products manufacturer in Coffs Harbour, New South Wales. Rochelle had driven 12 hours straight from Melbourne to the factory when she heard that there was a job on offer. She...

There are thousands of books published on how to run a better business. The problem is how do you tell what’s useful from a passing fad. The ideas are sometimes brilliant and often useful, but they have little staying power because managers are too busy to absorb or ap...